Troubleshooting

Common errors and what they mean

The errors your assistant might relay - sign-in required, invalid fields, rate limits - and the one-line fix for each.

Errors on forms.ax are designed to tell the assistant how to fix them, so most never reach you. The ones that might:

  • Sign-in required — publishing (and workspace features) need an account. The assistant hands you a sign-in link; approve it and it retries.
  • Validation problems — “field X needs at least 2 options”, “rating span too large”. The message lists what to change; usually the assistant fixes it on its own.
  • Integration not configured / authorization expired — reconnect the provider (“connect Google Sheets again”) to mint a fresh authorization.
  • Rate limits — submissions are rate-limited per visitor to keep spam out; genuine respondents are effectively never affected.
  • Wrong workspace — the form went to the active workspace. Switch and recreate, or switch before creating next time.

Still stuck? support@forms.ax.

FAQ

The assistant says it lost my draft.

Anonymous drafts expire after a while. Recreate the form (one message) and publish this time - published forms don't expire.

Updated 2026-07-18 · View as markdown